Useful informations


We attach great importance to making the experience of all passengers on board our boats as pleasant as possible. That's why we ensure that everyone can enjoy comfort and unrivalled quality of service.

Access and contact

The ticket counters can be accessed at Place du Marché aux Poissons, at the foot of the Palais Rohan, 150 metres from the cathedral.

Children's area

Batorama has something unique in store for its shipmates. An audio commentary has been specially created by professional writers and comedians to enable the city to be discovered in a fun way  and to arouse the curiosity of our children through age-appropriate commentaries.  

Most frequently asked questions

Do you accept traveller's cheques?

Traveller's cheques are accepted by BATORAMA. We cash traveller's cheques provided that the amount issued is less than the value of the amount payable.

In November, is the boat covered or is it heated?

In November, as with every month of the year, we provide the riverboats most suited to the weather. Our covered boat trips offering panoramic views are heated in winter and air-conditioned in summer so that your trip is as comfortable as possible.

Do you offer discounts for adult groups of 10 people?

Group discounts apply to those numbering 20 or more people. We apply a 20% discount off the full price for trips before 1000 inclusive and after 1900. The 20% discount for groups is valid all day, regardless of the time, in January, February, March and November. Please contact us to find out the exact criteria for this promotional offer. Outside these hours, the discount is 10%.