You can collect your tickets in advance - and even more than one hour before departure - either directly from the ticket office or in the online purchase area/ticket office on our website. On the latter, sign in with your username and go to the "My Orders" section of your account. Select your order by clicking on the file number then click the "Generate Ticket/Invoice" button that appears on the screen. If you do not have a printer or smartphone, you can just ask for a copy of your ticket at the ticket office before your departure. Warning: the queue at the ticket office can be long!